| The ProView Wireless N Internet Camera transmits real-time high quality streaming video over the Internet. Manage your Internet Camera from any Internet connection. Wireless n technology provides unsurpassed wireless coverage and improved streaming video quality. Add this camera to your wireless network at the touch of a button with Wi-Fi Protected Setup (WPS). Manage up to 32 TRENDnet cameras with the included complimentary camera management software. Advanced features include motion detection recording, email alerts, scheduled recording sessions, MPEG-4/MJPEG image compression, 2-way audio, input/output ports, a removable lens, digital zoom and a built-in SD card slot to store images directly to a memory card. A wall/ceiling mounting kit is included and the off-white IP camera housing blends into most environments. |
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 Camera works well but the Software is dreadful! |
| Review Date: July 30, 2009 |
| Reviewer: J. Defreitas, Tampa, FL. USA |
First and foremost I have been using this camera for only 2 weeks, so I do not claim to be an expert with this item just yet.
Pros:
1) The camera image quality is amazing, it delivers vivid images that can be tweaked in the IE firmware/software and in Trendnet 2.0 software that is supplied.
2) The 2 way audio from the built in microphone is also very good, although most of the time I turn it off because it picks up more of my own conversations than I care for.
3) The camera can be used outdoors, but you will need to buy a Camera Enclosure to protect it and have a near by power source, you can purchase a CE off of e-Bay for $40.
4) You can monitor your home/office anywhere you want from anywhere in the world.
Cons:
1) I had to contact tech support 4 times to try and understand their convoluted software. The software is very confusing, and I have worked with some of the most complicated software ever produced.
2) The tech support Trendnet has contracted are all from India, so they all have really thick accents, so often you are having to ask them 2 and 3 times to repeat themselves so that you can hear their instructions once, this is very frustrating but sadly par for the course.
3) For my particular usage I wanted to record all the time, so I purchased a 500GB hard drive and named it my surveillance HDD with the sole intent of just monitoring my home. Their IPView Pro 2.0 software supplied with the disc is out of date, a new version must be downloaded from their website. Sadly the new IPView Pro 2.0 software version is plagued with bugs, I wanted to record continuously, but it will only record for one day then it shuts the camera off. It says I have no more space allowed for allocating new recordings, but I have a 500 GB drive with less than 2% used for a 24 hour recording! Eventually out of frustration I went back to the firmware/software supplied by logging into the camera's IP address and now I have it recording all the time, but it will only record in 1 minute increments, but it records continuously. This could be a pain if you want to locate an event that occurred sometime over night and I have to make a new file for each new day and move last nights recording over to it by hand, EVERY DAY!
4) I have not figured out how to get the IE software or IP Pro software to only record when it detects motion as the box claims it can do, if it could do this then big hard drives wouldn't be needed.
I will update my findings on this camera in the next 3 weeks, and if Trendnet decides wisely to put out another software update that fixes this space allocation issue with the 2.0 software for continuous recording then I might well shift my 4 stars to 5. |
Poor quality
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| Review Date: January 4, 2010 |
| Reviewer: D. Veeck, WA United States |
Picture quality on this camera is terrible. Greens are purple-white and the picture is very fuzzy even after focusing the lense. I had to send the camera back to Trendnet for replacement. The first time, the camera failed after a couple of days as it would display only a white screen with outlines of objects. On the replacment camera, the colors were so bad it looks like a cartoon picture.
However, the camera does work well over wireless-N and the web utility is simple to use. Trendnet customer service was reasonable.
I will not be buying any more Trendnet products as their quality is just too poor for the price. |
Poor documentation, poor software, false advertising
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| Review Date: January 13, 2010 |
| Reviewer: R. Davenport, San Jose |
I purchased this IP Camera to replace a Trendnet Internet Camera that a customer of mine had been using for several years. The old camera had many drawbacks, but it was cheap and did the job. The application is allowing members at a tennis club to monitor the courts to see if they are dry or wet and if all the courts are in use. Note that I am a very technical person, so this should have been a 10 minute install.
After spending several days trying to setup this IP Camera per the instructions that came with it and trying to use the online customer support, I finally called the support line. According to Trendnet customer support people that I spoke with on the telephone:
1) Couldn't get the camera to work viewing the courts as sunlight would completely wash out the picture. After a back and forth with the email support people learned that you had to update to the latest firmware to set the camera environment to "Outdoor". After doing that, the camera could handle the light, but the colors were way off: black was purple, some greens were black, everything was off. According to support, this camera is intended only for inside use, that is why the colors are off. In testing we found that the colors are off inside as well as outside no matter what setting you select. On the box there are pictures showing outdoor scenes with perfect color, a baby with really nice pink skin, etc.. None of these pictures could possibly be from this IP Camera.
2) This camera requires authorization and is a "closed" system. There is no way to utilize it as an open webcam.
In further testing we found that support of MS IE8 is poor and they apparently never tested with Safari. By utilizing Firefox and switching the rendering engine to IE all features work. The only way to get a consistent image is to use JPEG. The software has script errors that appear in loading on IE8 and if a guest user clicks on any selections on the left side it crashes.
More observations after using the camera for several days:
Error messages are in broken English:
IP Camera has been reboot, please wait for 0 seconds ...
Inaccurate error messages:
"This browser doesn't support or disable Java JRE ." (Firefox browser with latest JRE installed and enabled)
If you click on the wrong area, the Trendnet script breaks and takes down the browser.
Imaging is acceptable at 640x480 as long as you don't need accurate colors. Has 16x digital zoom that is useless past 4x due to pixalization, and zooming will freeze the browser if you go all the way to 16x. JPEG imaging won't work in IE8 at all. MPEG imaging only works in IE rendering engine as requires ActiveX component, but fails repeatedly under IE8. MPEG imaging works in Firefox if you select alternate rendering engine (IE). JPEG imaging works in Firefox and Chrome, but still crashes if wrong area selected. Support claimed wasn't their fault as they "didn't write the software." Excuse me, who is selling and delivering this product?
When I took the still picture attached, it froze the main screen and I had to shut down the browser to recover - really bad behavior on the part of the application. Poor code writing is evident throughout.
None of the shortcomings are documented in the Trendnet Datasheet (inside use only, authorization required.) Just the opposite, you would believe that the camera can be used for almost any application AND they offer an outside enclosure for the camera.
I cannot recommend this product to anyone.
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Nor user friendly
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| Review Date: January 30, 2010 |
| Reviewer: A. Gaiser, |
| I ordered this webcam to use in my business and publish to my website. It was very difficult to set up. I got the camera working, but then I had to call the company tech support to get help transferring to my website. I was on the phone for over one hour, I got tired and exhausted and knew I would never figure it out if left to my own devices when and if I ever got tech support to get me up and running. I sent the product back. I expect a full refund to my credit card. Please advise me that this has been completed. |
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